Operational and Strategic Management Tasks
A business can only be efficient in the event that its day-today activities are aligned with the overall goals of the business. Operational management is focused on how the company does its job, whereas strategic management sets goals for the long-term. Professionals from a variety of fields need to understand the differences between these two types of management.
Managing an operation requires a variety of skills, including communication, planning for projects and the ability to make decisions. Depending on the position it could also require a degree of technical proficiency and knowledge of information management.
Operational Management is the process of planning, executing, and monitoring a company’s daily workflow. This includes departments such as production, finance, and information technology. It involves setting priorities and making decisions that are based on business objectives and aligning all of these areas to meet the overall goals of the company. This typically involves determining the best way to allocate resources like personnel as well as equipment, materials and other.
It is essential to ensure that the company’s workflow is efficient and meets the needs of clients. It also includes setting up quality control, monitoring the progress of the process and making adjustments when necessary. This typically involves an analysis of the current and potential operating environment, such as the changing regulations or needs of customers.
Other duties could involve the use or application of business process automation (BPA), which helps to streamline and automate routine tasks and procedures to improve efficiency. It also means communicating with other departments, including sales and marketing. Effective communication skills are needed, such as active listeners and the ability to recognize nonverbal cues. It also involves encouraging a culture of teamwork and collaboration between employees from different backgrounds and cultures.
